Haven’t booked yet? Contact our Sales team.
While our site is easy to navigate and gives all the info you need, of course you are welcome to chat with one of our many agents, who are friendly and have a great deal of knowledge to impart. They are able to sort out your quote, book your incredible holiday, and answer any of your pre-booking questions.
If you have already made a booking, kindly contact our customer care department.
The customer care department can help you with changes, adding extras, and responding to general pre-travel queries.
Our goal is to handle the numerous emails we receive in a systematic and effective manner. Typically, we will reply to most of them within two days or less. Therefore, if you desire to get in touch with us in this way, please use the Customer Services contact form. Another useful tool is the frequently asked questions (FAQs) page that could also resolve any queries you have.
Customer Services contact
You can also contact us by writing to
HAi T/A Travel Affiliation
Office 6007
58 Peregrine Road
Hainault, Ilford
Essex, IG6 3SZ